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Field Customer Quality Engineer
Email: juthlidy@126.com
Responsibility:
Job Description: Plays a key role in the local and world wide arena as the primary product quality and post sales support contact / expert representing Intel in the eyes of Intel’s customers and accurately representing the customer’s requirements/needs inside Intel. Enables Intel technology and product introductions, including volume ramp on through product discontinuance to the satisfaction of our customer base. Manages the overall customer quality relationship ensuring Intel’s brand image for product quality and support is viewed to be leadership status in the marketplace or will devise the appropriate strategy to attain it. Will often be involved with SMG and/or internal partners to set the strategic support direction for the account and will arm SMG and/or internal partners with appropriate post sales support and Q&R related sales collateral highlighting the value of Intel’s Q&R leadership. Responsibilities may include Technology enabling, NPI and volume ramp support, customer satisfaction feedback, issue escalation support, FACR & returns management, issue and excursion management/support and project management
Qualification:
- at least 5 years working experiences in communication sector
. good English both in written and oral
. strong communication and presentation skills
. experience in manufacturing process, quality control is preferred
. experience in serving customers is preferred.
Location: 深圳市地王大厦
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